TERMS & CONDITIONS

Box Football Website – General Terms & Conditions

 

Box Football Ltd and the hosts of this site accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

Whilst we hope you find the contents of this website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing but can give no assurances or warranty regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances. As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of this website will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the site.

The content and design of these pages are subject to copyright owned by Box Football Ltd or used under licence from third party copyright owners. Reproduction is prohibited other than in accordance with the Full Copyright Notice. The Full Copyright Notice forms part of these terms and conditions. Information may be changed or updated without notice.

From time to time this Website may also include links to other websites. These links are provided to give further information and are not intended to signify that Box Football Ltd endorses any such website and/or content. Box Football Ltd accepts no responsibility for the content of the linked website. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive or malicious nature.

As our websites often provide links to third-party websites, such as those of our business partners and on-line advisers, users should review their respective privacy policies to learn more about, what, why and how they collect and use personally identifiable information.

The service and materials on this website are provided “as is” and Box Football Ltd and the hosts of this site expressly disclaims any and all warranties, express or implied, to the extent permitted by law including but not limited to warranties of satisfactory quality, merchantability or fitness for a particular purpose, with respect to the service or any materials.

Except in respect of death or personal injury arising from negligence, Box Football Ltd and the hosts of this site and each of the local enterprise companies hereby exclude liability for any claims, losses, demands or damages of any kind whatsoever with respect to any information and/or services provided on our website including but not limited to direct, indirect, incidental or consequential loss or damages, compensatory damages or loss of profits or data whether based on a breach of contract or warranty, delict or tort (including negligence), product liability or otherwise.

Any discounts for Box Football Ltd products and services communicated in promotional literature can be removed or amended at any given time depending on availability.

Pitch Hire General Terms and Conditions –

All bookings made via our site are subject to these terms and conditions and our Code of Conduct for players.

Price:

The price of each booking will be as quoted on our site at the time the payment for your booking is processed. We shall not be liable for any technical errors resulting in the an incorrect price being advertised.


Payment
:

We use Global Payments, a third party payment specialist who are compliant with payment card industry data security standards (PCI DSS). Global Payments’ terms and conditions and privacy policy can be found on their website at  www.globalpaymentsinc.com/en-gb/privacy-statement

Our acceptance of pitch hire bookings will only take place when payment is processed, or, if earlier, when we email you to accept it, at which point a contract is formed between you and us.

If you have used a credit/debit card, full payment will be deducted from your credit/debit card at the time of making your reservation via our Website.

Please be aware that the credit or debit card used must also be shown when arriving at Box Football otherwise you will not be permitted to use the facilities.


Cancellations
:

We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage.

We offer a minimum one week notice period on all booking for cancellations without charge. If your cancellation falls outside the one week notice period then full pitch price will remain payable. Failure to show up for a booking will result the full cost of the booking being charged to your credit/debit card.

All valid refunds are processed as quickly as possible however a 48 hour delay may occur.

Whilst it very rarely happens, we may cancel or amend your booking at any time due to unforeseen reasons. In this unlikely event we will refund your booking payment to your card in full, however we will not be liable for any costs, expenses or losses arising from such amendment or cancellation.

Use of the highlights-playback service ‘My Action Replay’ is subject to the terms of our Privacy Policy. If this service is requested, it is the Hirer’s responsibility to ensure all players are aware that the session may be recorded and to notify Box Football management if the consent of ALL players has not been given.


Weekly recurring pitch hire bookings

The payment plan for a recurring pitch hire booking consists of weekly charges of £80. Your debit/ credit card will be charged the weekly fee on the day of your pitch booking.

By making a weekly pitch hire booking, you acknowledge that your booking has both an initial and recurring payment feature and you accept responsibility for all recurring charges until and unless your recurring booking is de-activated (see below).

Box Football will take payment from your payment card in accordance with these terms without further authorization from you, until and unless you provide prior notice that you have terminated this authorisation.

Postponement of 1 week’s pitch hire (e.g due to lack of numbers)

If you wish to postpone 1 week’s pitch hire, but return to your regular booking the next week, this can be done by contacting Box Football by phone 0161 441 5030 or email info@boxfootball.com at least 1 week before. In this event the weekly charge of £80 will be waived and your booking will recommence the week after.

The decision of Box Football management will be final in determining whether the terms of a one-off cancellation have been met. Box Football may also, at its discretion, cancel a recurring pitch booking in the event of repeated cancellations which result in burdensome administration, dispute and/or lost revenue.

Full cancellation/de-activation of your recurring booking;

You can deactivate your recurring booking at any time by emailing info@boxfootball.com or calling us on 0161 441 5030 to inform us of your intention to cancel your recurring booking. You must give at least 1 week notice prior to your next weekly booking must be given for you to avoid charges for that week.

All de-activations of a recurring booking will be confirmed by email, following which no further charges will be made. We reserve the right at our absolute discretion to cancel a recurring booking at any time without giving any reasons for our decision.

 

Children’s Parties – additional booking terms and conditions

 

Our acceptance of your booking will take place when your payment is processed, or, if earlier, when we e-mail you to accept it, at which point a contract is formed between you and us.

 

We will endeavour to attach a reference number to each booking, however, we take no responsibility for reservations that have not been confirmed with a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you should telephone Box Football to check that the transaction has been completed and to obtain your booking reference number.

 

Party Package & Price: 

Our party packages and prices and optional extras are quoted on our website and your selection will be confirmed with a confirmation email.

Box Football reserves the right to change its party packages and prices at any time.

 

Cancellations: 

We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage.

 

If you need to cancel your party booking without charge you must provide a minimum of 14 clear days’ notice to Box Football.

In the event of a cancellation request made with less than 14 days’ notice but with more than 7 clear days’ notice, we will offer you the chance to change the party booking to an alternative date, subject to availability. With anything less than 7 days’ notice, Box Football regrettably cannot offer a refund or transfer of your booking to an alternative date.

If your cancellation is made with less than 7 days’ notice then the full booking price will remain payable and no refunds or transfer to an alternative date will be possible. Failure to show up for a party booking will result the full cost of the booking being charged to your credit/debit card.

 

Changes to a Party Booking:

If you need to make changes to a party booking, you must notify Box Football with a minimum of 7 clear days’ notice. Changes to party size can only be agreed provided that the minimum number of party guests is no less than 10 children and subject to Box Football confirming it has adequate facilities to accommodate any additional party guests.

 

Our party packages include either 12 or 16 children, if your party size is less than what is included in the package, you are still liable to pay the full package price.

 

Photography

From time to time Box Football staff members may take pictures and or videos for promotional purposes, if you do not want to appear in such photography, please notify us upon arrival. Please see our Privacy Notice for further details.

 

Holiday Training Camps – additional booking terms and conditions

Our acceptance of your booking will take place when your payment is processed, or, if earlier, when we e-mail you to accept it, at which point a contract is formed between you and us.

We will endeavour to attach a reference number to each booking, however, we take no responsibility for reservations that have not been confirmed with a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you should telephone Box Football to check that the transaction has been completed and to obtain your booking reference number.

 

Holiday Camp Prices:

Our Holiday Camp prices and any optional extras are quoted on our website and other promotional material and your selection will be confirmed with a confirmation email.

Box Football reserves the right to change its Holiday Camp packages and prices at any time. As much notice as possible will be given should any such changes occur.

 

Cancellation

We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage.

 

Changes to a Holiday Camp Booking

If you need to make changes to a party booking, you must notify Box Football with a minimum of 7 clear days’ notice.

 

Cancellations and Refunds

In the event of a cancellation request made with less than 14 days’ notice but with more than 7 clear days’ notice, we will offer you the chance to change the party booking to an alternative date, subject to availability. With anything less than 7 days’ notice, Box Football regrettably cannot offer a refund or transfer of your booking to an alternative date.
If your cancellation is made with less than 7 days’ notice then the full booking price will remain payable and no refunds or transfer to an alternative date will be possible. Failure to show up for a Holiday Camp booking will result the full cost of the booking being charged to your credit/debit card.

 

Photography

From time to time Box Football staff members may take pictures and or videos for promotional purposes, if you do not want to appear in such photography, please notify us upon arrival. Please see our Privacy Notice for further details.

 

Medical conditions or special requirements

If your child has any known medical conditions or special requirements then please let us know at the time of booking and in any case on arrival. It is the responsibility of the parent or guardian of all players to notify Box Football of any medical conditions or special requirements in advance of them using our facilities.

Code of Conduct: All players must adhere to the Player Code of Conduct outlined below

 

This code of conduct is for the benefit of all players, customers and employees of Box Football to make it the most positive experience for everyone

  • Aggressive and/or violent behavior towards other players or members of staff will not be tolerated
  • Foul and abusive language will not be tolerated on or off the pitches
  • All players should behave in a responsible and considerate manner whilst using any of the facilities within the venue
  • Box Football is NO SMOKING venue. Anyone found smoking will be suspended from using the facilities
  • Abuse of the facilities will not be tolerated will not be tolerated. Any abuse of the facilities will result in that player being suspended from Box Football
  • Players and customers will be expected to dispose of their litter (drinks bottle etc) responsibly. Please show consideration to the booking taking place after yours and leave the pitches in a state you would expect to find it
  • Consideration must be given to our neighboring business when parking vehicles. Please use designated parking pays for ‘Box Football’ at the front and to the left-hand side of the building